Don't even attempt to deliver

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Rob S
Posts: 1
Joined: Thu Mar 02, 2023 12:14 am

3rd time in 3 weeks - driver doesn't even attempt to deliver - just drops at collection point and sends a text "unable to locate address" (which is impossible to NOT locate). I have a camera on front gate, my office faces gate, and a card is never left. National Storage (which is the drop-off point) say he just dumps a truck load of packages there every day and they get constant complaints. Have complained to Toll (useless) - better to complain to the businesses that use them (eg JBHiFi, Myer, Officeworks).
1 out of 5 stars
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