CUA Health

[Kdb]

We were very disappointed with our policy with CUA. We took it up because there were gap free dental treatments offered for children for basic dental including cleans and examinations. However it turned out that the only cleaning code accepted by CUA for children was described by our dentist as not being appropriate for children, and the cheaper code for a child appropriate clean was not accepted by CUA. Consequently we still had to pay out of pocket for the dental check ups for our children. CUA customer service was not very approachable and quite abrupt when I queried this with them.

1 out of 5 stars