Poor customer service
Posted: Thu Jan 26, 2023 7:36 am
The company is lying about attempting to deliver packages. People that live in apartments are not getting appropriate delivery. If someone pays for signature delivery, the package is stuck in a locker and not delivered to the door. I work from home. My mother is retired and my nephew is home schooled. Someone is always at my apartment. My sister has had items returned because someone said she called and said she would pick up the items. Her car was totaled in November. I don't understand how she will pick up items without a vehicle. You never receive a follow up call, email or a refund for the delivery.
1 out of 5 stars