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Pathetic refund excuses.

Posted: Sun Jan 29, 2023 6:13 am
by Kym M
For a Virgin Aust. to take my money on booking, yet when the flight was canceled due to Covid, I was told I had to wait 60 days for my full refund.
Wakeup, it's a push of a button easy. All other firms refund immediately ..I just won't book with you ever again..
1 out of 5 stars