Terrible customer service

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Jae
Posts: 1
Joined: Sun Jan 29, 2023 7:07 am

Terrible customer service. Dishonest or misinformed staff.

I reached out to customer service and instead of escalating, the agent basically said: sorry there's nothing we can do. We don't have access to the information necessary to resolve your issue.

Tough luck to Delta passengers...
1 out of 5 stars
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