Making it difficult to add another tenant to the account
Posted: Thu Feb 09, 2023 6:08 am
We are both renting a house and when we signed up they just put me on the AGL account saying I could add the other person later. I tried to add both of us on the account to our existing account. They are saying I have to close/disconnect the account and open a new account one to have both of us on it and to receive the concession/ pensioner discount that should be applied for the person being added. Shame on you AGL making those who are unwell to jump through another of your hoops.
1 out of 5 stars