Don't join them if you have a Concession Card
Posted: Tue Jan 17, 2023 2:35 am
Since May 22 we have joined Alinta Energy and provided the Concession Rebate to apply for the account but the customer service staff kept saying that this has been done and will show on next bill but the rebata has been applied. At the meantime we have to put the full bill. Trying to login the account to find out, there is none showing up on the account. They won't give any assurance for that and we can't contact billing department to find out whether this has been done. If you have a Concession card, don't join in and give you a bad experience.
1 out of 5 stars