We paid for my Kresta shutters in March 2022 (7 months ago) and still have not had my order completed or installed. They incorrectly measured the first time (significantly off) and now we have been waiting 3 months (and counting). I have called customer service multiple times - the first person said it would be "prioritised", however, when I called back after hearing nothing for months the 2nd person said it was still "waiting for production" (and she could not explain why). Will likely be a year plus (from order date) before we have these blinds and no attempt to rectify this has been made. Terrible customer experience!
1 out of 5 stars