Damaged Brand New Puffer Bag

[Adriana S]

Bought a puffer bag, super excited to use it. Store associate told me he’ll pack a brand new one so I didn’t bother to check the condition of the bag, but upon taking it out of the dust bag when I was home I noticed a bunch of scratches, one of them specifically has leather peeling off. Went into the boutique the very next day, sales associate told me there was none in stock on the entirety of the east coast, MAYBE can get one shipped in from California. It’s coming to almost 3 weeks now and has received no updates.

1 out of 5 stars