No accountability

Moderator: founder

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Zak
Posts: 1
Joined: Sun Feb 26, 2023 5:14 am

Made an online order for delivery, stated that I wanted the order handed to me and not to be left alone to make sure if went to the right place.
No contact from the driver on delivery, turns out they took it to the wrong place. Even left detailed delivery instructions to avoid this. Took ages to get in contact with someone from support, only to get a very average response and told I would get a refund in 3-5 business days… no effort to resolve the issue or even apologise for the inconvenience. First and last time I’ll be using this service.
1 out of 5 stars
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