Terrible service

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Happy C
Posts: 1
Joined: Mon Feb 27, 2023 12:01 am

As a long time loyal customer of Harvey Norman I am appalled at my latest online purchase. The item arrived in a dented box and the item had obviously been used. Took back to store advised it had to be done online so proceeded to return to WA at my expense no feedback then started a PayPal claim to be offered a partial refund and because we missed the email it was decided in Harvey Normans favour. Very very bad customer service. Will not be purchasing again from them
1 out of 5 stars
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