JB Hi-Fi

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Olga
Posts: 1
Joined: Tue Feb 14, 2023 3:14 am

I ordered a phone through JB Hi-Fi website, it was in stock with the estimated delivery time of 4 days. To pay for the order, I purchased a gift card, to get an additional 5% off. Once I ordered and paid, JB Hi-Fi informed me that no stock of those phones was available until January (that's a month from today). I can cancel the order, but the gift card is not refundable, so makes no sense to cancel it anyway. Excellent strategy, JB Hi-Fi: make customers pay for something that will only be available in a month and only then inform them that no stock is available.
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