Poor online banking processes

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Gatito
Posts: 1
Joined: Mon Feb 06, 2023 1:52 am

Although a full service bank with all the products you need, BOA lacks convenience and modern tools.
To set up autopay for your BOA credit card using a BOA checking account, you must first "Ask permission" to Bill Pay, wait 3 days, then you must wait for the next statement to arrive and request Autopay.
Your PDF statements are 8 pages long even when you do not have any transactions, it is full of color advertising and disclaimers. Small font and very hard to read.
They still charge for transfers ACH to other banks, although Zelle is free.
Its online website is extremely saturated with explanations and disclaimers.
Frankly, most major banks have simplified their processes, not Bank of America.
1 out of 5 stars
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