Poor communication and order never shipped

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Steven Y
Posts: 1
Joined: Tue Feb 28, 2023 12:46 am

An order for 2 appliances made almost a month ago was charged to my credit card but has not yet arrived. Absolutely no communication and when I called customer service I couldn't even understand the person I was talking to. They kept telling me it would be delivered to the store yesterday but couldn't understand yesterday was a day ago. Worst company ever. Deal with your local sears store and not sears.com.
1 out of 5 stars
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