V/Line Corporation

[Jagtar S]

Ballarat bound trains get cancelled at Melton with no replacement services. They kick u out of the functioning trains saying not going forward and we can catch the replacement.

Sadly, this has happened three times to me and I always had to wait for the next train service along with many other disappointed commuters. There is no one to accept the claim. Only thing u can do is provide customer feedback to VLine which is never heeded to.

1 out of 5 stars